In a battle between old tech versus new, phone calls and emails proved more helpful for lessening loneliness, isolation and stress than video chats, social media and interactive video games during the pandemic, according to a new study in the journal Human Communication and Technology.
“Voice calls were associated with less stress, loneliness and relationship maintenance difficulties, while video chat was positively associated with all three,” according to Connecting During COVID-19, by researchers from the University of Nevada Las Vegas, the University of Kansas and Michigan State University.